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Delivery in Greece is free. The cost of delivery to all other countries is:
When sending a parcel with an order to the postal service, each shipment is assigned an individual tracking number for tracking. An email with this track number and a link to the website of the Greek postal service ELTA will be sent to your email address specified during registration. Before crossing the border, the parcel can be tracked on this website. After crossing the border, the movement of the parcel can be tracked on the website of the postal service of your country.
Yes, our production facilities allow us to fulfill wholesale orders. Discounts are provided for wholesale buyers, which depend on the size of the ordered batch of goods. The size of the wholesale lot and the amount of the discount can be discussed by writing to us by e-mail firstname.lastname@example.org.
Yes, you can make a refund of the order. The conditions of return can be found in the section “Refund Policy”.
Yes, you can cancel your order if it has not been processed yet. To do this, you need to contact us by email email@example.com .
Yes, it can, since residents of EU countries are VAT payers in this case. The VAT rate is 24%. The total amount to be paid is formed when placing an order. Buyers from countries outside the EU are exempt from VAT.
The possible need to pay customs duties depends on the customs legislation of the destination country. You can get information about this from the relevant authorities in your country.